Privacy Policy — t789

t789 recognises the importance of protecting the personal information of our users. As an online betting and gaming platform serving Indonesian players, we handle sensitive personal data daily — from identity verification documents to financial transaction records. This Privacy Policy outlines:

• What personal information we collect and why;
• How we use and protect that information;
• Your rights regarding your personal data;
• How to contact us with privacy-related questions or concerns.

This policy applies to all users of the t789 platform, including registered Account Holders, visitors to our website, and individuals who interact with our customer support channels. It applies to personal data collected through our website, mobile applications, email communications, live chat, and any other digital touchpoints operated by t789.

For the purposes of applicable data protection law, t789 is the data controller responsible for the processing of your personal information. This means we determine the purposes and means of processing your personal data and are accountable for complying with data protection principles.

Our registered contact details for data protection matters are:

If you have any questions, concerns, or requests regarding the processing of your personal data, please contact us using the details above.

t789 collects several categories of personal information to operate the platform, comply with legal obligations, and provide you with a secure and personalised betting experience. The data we collect falls into the following categories:

3.1 Registration & Account Information

When you register for a t789 account, we collect:

• Full legal name (as it appears on your Indonesian National Identity Card or passport);
• Date of birth;
• Email address;
• Mobile phone number;
• Username and password (password is stored in encrypted form);
• Preferred currency (Indonesian Rupiah / IDR);
• Residential address and city of residence within Indonesia.

3.2 Identity Verification (KYC) Documents

To comply with anti-money laundering (AML) regulations and verify your identity before processing withdrawals, we require:

• Government-issued photo identification (Indonesian KTP or valid passport);
• Proof of bank account ownership (bank statement, screenshot, or official letter from your bank confirming your name and account number);
• In some cases, a selfie photograph of you holding your ID document ("liveness verification").

3.3 Financial & Transaction Data

We collect information about your financial transactions on the t789 platform, including:

• Deposit amounts, deposit methods (BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja), and deposit timestamps;
• Withdrawal requests, withdrawal amounts, destination bank account details, and withdrawal processing timestamps;
• Bonus claims, wagering progress, and promotional activity;
• Betting history, including bet types (sports, togel, casino, e-sports), stake amounts, odds, and settlement outcomes.

3.4 Technical & Usage Data

When you access the t789 platform, we automatically collect certain technical information:

• IP address and geolocation data (city-level, not precise GPS coordinates);
• Device type, operating system, browser type and version;
• Session duration, pages visited, and clickstream data;
• Referring URL (the website you came from before reaching t789);
• Timestamp of login and logout events.

3.5 Communications Data

We retain records of communications between you and t789, including:

• Live chat transcripts;
• Email correspondence with customer support;
• WhatsApp messages (if you contact us via our official WhatsApp support line);
• Any feedback, complaints, or inquiries submitted through the platform.

t789 processes your personal data for the following purposes:

Under applicable data protection law, we must have a lawful basis for processing your personal data. The legal bases we rely on are:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions you agreed to when registering). This covers account administration, transaction processing, and service delivery.
• Legal Obligation: Processing is necessary to comply with legal or regulatory obligations, including KYC verification, AML compliance, age verification, and responding to lawful requests from authorities.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, service improvement, and direct marketing (where you have not opted out).
• Consent: In some cases, we rely on your explicit consent, such as when you opt in to receive promotional emails or agree to cookies via our cookie banner.

Where we rely on legitimate interests, we have carefully balanced our interests against your privacy rights to ensure processing is fair and proportionate. You have the right to object to processing based on legitimate interests — see Section 9 (Your Privacy Rights) below.

t789 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, we do share your data with certain trusted third-party service providers and partners in the following circumstances:

6.1 Payment Processors

We share transaction data with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to facilitate deposits and withdrawals. These processors handle your financial data in accordance with their own privacy policies and Indonesian banking regulations.

6.2 KYC Verification Providers

We use specialist third-party KYC verification services to authenticate identity documents and perform liveness checks. These providers process your ID documents and biometric data solely for verification purposes and delete or anonymise the data once verification is complete.

6.3 Game Suppliers

When you play casino games, live dealer games, or slots on t789, your gameplay data (bets placed, game outcomes, session duration) is shared with the respective game studio (e.g., Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft). This sharing is necessary to deliver the game and ensure fair play through provably fair algorithms and independent auditing.

6.4 Fraud Prevention & Security Services

We share limited data (IP address, device fingerprint, transaction patterns) with fraud prevention platforms to detect and prevent account takeover, bonus abuse, payment fraud, and collusion.

6.5 Law Enforcement & Regulatory Authorities

We may disclose your personal data to Indonesian or international law enforcement agencies, regulatory bodies, or courts where we are legally obligated to do so, or where disclosure is necessary to:

• Comply with a valid subpoena, warrant, or court order;
• Respond to a lawful request for information from a government authority;
• Protect the rights, property, or safety of t789, our users, or the public;
• Detect, prevent, or investigate suspected criminal activity, fraud, or security threats.

t789 primarily stores and processes data within secure data centres located in jurisdictions with strong data protection frameworks. However, some of our third-party service providers (including game studios, payment processors, and cloud infrastructure providers) may be located outside Indonesia.

Where we transfer your personal data to countries that do not provide an equivalent level of data protection to Indonesia, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs) approved by data protection authorities;
• Binding Corporate Rules (BCRs) where the recipient is part of a multinational group;
• Certification under recognised international data protection frameworks (e.g., ISO 27001, SOC 2 Type II).

You have the right to request information about the safeguards we have in place for international data transfers. Contact us at the email address in Section 15 for details.

t789 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your active account, plus seven (7) years after account closure (to comply with financial audit and AML record-keeping obligations).
• Transaction Records: Retained for seven (7) years from the date of the transaction (as required by Indonesian financial regulations).
• KYC Documents: Retained for seven (7) years after account closure, then securely deleted.
• Communications Records: Live chat and email correspondence retained for three (3) years for quality assurance and dispute resolution purposes.
• Marketing Data: If you opt out of marketing communications, your email address is retained on a suppression list indefinitely to ensure we do not contact you again.
• Technical Logs: IP address and device logs retained for 12 months for security monitoring and fraud detection.

After the applicable retention period expires, we either securely delete your data or anonymise it so that it can no longer be linked to you.

Under applicable data protection law, you have the following rights regarding your personal data. To exercise any of these rights, please contact us using the details in Section 15.

• Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this in a structured, commonly used, machine-readable format (e.g., PDF or CSV).
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to Erasure ("Right to Be Forgotten"): You have the right to request deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purposes for which it was collected, or where you withdraw consent. However, we may be required to retain certain data to comply with legal obligations (e.g., AML record-keeping).
• Right to Restriction of Processing: You have the right to request that we temporarily restrict processing of your data in certain situations, such as while we verify the accuracy of disputed data.
• Right to Data Portability: You have the right to receive your personal data in a portable format and to request that we transmit it directly to another service provider (where technically feasible).
• Right to Object: You have the right to object to processing based on legitimate interests, including direct marketing. If you object to marketing, we will stop sending you promotional communications immediately.
• Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing (e.g., marketing emails), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

t789 uses cookies and similar tracking technologies to enhance your experience on the platform, analyse usage patterns, and deliver personalised content. A cookie is a small text file stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These enable core features such as user authentication, session management, and secure transaction processing. You cannot opt out of essential cookies.
• Performance Cookies: Collect anonymous data about how users interact with the platform (e.g., which pages are most visited, which features are used most frequently). This helps us optimise the user experience.
• Functional Cookies: Remember your preferences (e.g., language selection, preferred odds format) so you do not have to re-enter them each session.
• Marketing Cookies: Track your activity across our platform and other websites to deliver targeted advertising and measure the effectiveness of our marketing campaigns. These cookies require your consent.

Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of the t789 platform. For more information on managing cookies, visit your browser's help section:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data

t789 takes the security of your personal data seriously. We implement industry-standard technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All sensitive data (including passwords, financial information, and KYC documents) is encrypted both in transit (using TLS 1.3) and at rest (using AES-256 encryption).
• Access Controls: Access to personal data is restricted to authorised personnel only, on a need-to-know basis. All employees and contractors are bound by strict confidentiality obligations.
• Two-Factor Authentication (2FA): We strongly recommend that all Account Holders enable 2FA on their accounts to add an additional layer of security.
• Regular Security Audits: We conduct regular penetration testing and vulnerability assessments to identify and remediate security weaknesses.
• Incident Response Plan: We maintain a documented incident response plan to ensure rapid detection, containment, and mitigation of any data breaches.

t789 is an adult-only platform. We do not knowingly collect personal data from individuals under the age of 21. Our Terms & Conditions explicitly prohibit anyone under 21 from creating an account or using the platform.

If we discover that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and permanently close the associated account. If you believe a minor has registered on t789, please contact us immediately at the email address in Section 15 so we can take appropriate action.

The t789 platform may contain links to third-party websites, services, or applications (for example, links to payment processor websites or social media platforms). This Privacy Policy applies only to the t789 platform. We are not responsible for the privacy practices of third-party websites or services.

We recommend that you review the privacy policies of any third-party services before providing them with your personal data. t789 has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

t789 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify you by one or more of the following methods:

• A prominent notice on this page, with the "Last Updated" date revised;
• An in-platform notification when you next log in;
• An email to the registered email address on your account (for significant changes that affect your rights).

Your continued use of the t789 platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you must stop using the platform and may request account closure as described in our Terms & Conditions.

We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your data. Archived versions of previous policies are available upon written request.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact t789's Data Protection Officer using the following details. Note that all contact information is provided as plain text and is not clickable:

We aim to respond to all privacy-related inquiries within seven (7) business days. For urgent security concerns (such as suspected account compromise), please contact us via live chat for immediate assistance.